Retention or frustration: avoid retention pitfalls with real-time data

March 4th 2021 @ 15:00 - March 4th 2021 @ 16:00

In an industry where regulation is getting stricter and differentiating yourself is getting harder, driving up retention with high LTV players and increasing revenues is a challenge. Being armed with the right data and a personalised engagement strategy is vital in creating a unique customer experience and will help you get ahead of the competition.

This webinar will discuss:

  • What are the industry’s biggest retention challenges and pitfalls?How to differentiate yourself in a highly competitive igaming era
  • Taking a personalised approach to each marketing touchpoint throughout the customer journey
  • What role does real-time data play in creating a unique customer journey?


  • Ivan Liashenko, Chief Marketing Officer, Parimatch
  • Isabella Avidar, Head of Business Development, Delasport
  • Mattia Busuttil, Head of Marketing – Emerging Markets, Betsson Group
  • Harel Falk, VP Sales, Solitics